Terms & Conditions
For the purpose of this document the following words shall have the following meanings:
1. "The Company" shall mean Parkinson Restorations Limited
2. "The Customer" shall mean the person or organisation for whom the Company agrees to carry out works &/or supply materials
3. The Operative or Engineer shall mean the representative appointed by the Company.
The Company reserves the right to refuse or decline work at its own discretion. Where the Company agrees to carry out works for the Customer those works shall be undertaken by the designated operative of Company at its absolute discretion.
Where projects are presented as estimates, this is defined as a variable cost where actual time spent for individual tasks is noted by the Operative and billed accordingly. Quotes are fixed price projects where the time noted on the quote is the cost that will be billed. The only element within a quote that is variable is a price for certain materials that have been defined as "Estimated price or quantity" within the quote.
The Customer accepts that increases in supplier costs for listed parts beyond the control of The Company and any error in the manifest when the estimate or quote was prepared may need to be passed to the Customer.
The Company will not leave site for more than 2 days in a row without prior discussion and agreement with The Customer. Work will be carried out using appropriate skill, care and progress. Any delays or issues during progress will be discussed with the customer and any which impact upon the estimated completion date will be discussed and agreed.
The Company will provide everything necessary (unless stipulated in the estimate or quotation) and be responsible for, carrying out the work properly and efficiently. All materials will be new and fit for purpose, unless agreed with the customer.
The Customer will where practical, ensure there are no obstructions on site, such as blocked paths or driveways and remove all furniture, fixtures and fittings that are necessary for The Company to carry out it’s work, unless stipulated within the quotation or estimate. The Customer will provide suitable access to water, electricity and WC services, unless stipulated within the quotation or estimate. The Customer will also provide parking permits for the number of vehicles as notified over the appropriate period for the duration of works, unless stipulated within the quotation or estimate.
The Company will carry out variations to the estimate or quotation upon written instruction from The Customer using the form supplied, including agreement to extra costs and increased timescales to complete the contract.
The Company will take full responsibility for the project, any loss or damage sustained to The Customers’ property during the project will be put right at our own expense.
* If you would like help or advice before undertaking work on your home, you should contact the local authority (planning, building control or trading standards department), Citizens Advice Bureau or other advice agency before signing the contract.
The Company will also meet legal insurance requirements for our employees and provide cover against injury or damage to property of third parties, under public liability insurance, to the value of £2 million. Evidence of insurance is available upon request. The scope of any remedial works for a third party will be limited to the specific area/damage in question.
The Company is responsible for maintaining safety on the site in accordance with legal requirements and keeping the site tidy while works are in progress. Rubbish will be removed unless stipulated within the quotation or estimate, and discarded of ethically. When complete the site will be clean and tidy and any legal requirements regarding hazardous waste will be applied.
The Customer agrees to pay The Company the values agreed on the dates agreed, in the method agreed. The Customer accepts that in some circumstances, advance payments may be required. If such payments are agreed (including future instalments) The Company will provide The Customer with a VAT invoice at each payment stage, detailing the materials and/or services provided, or to be provided. If any payment is due on project completion, The Customer will provide this via cheque on the day of completion, or due by another method by the date agreed. On project completion an invoice for any outstanding balance will be provided, any part of an invoice remaining unpaid after the due date shall carry interest at the rate of 4% over the base rate until payment in full is received by the Company.
Where the start date is agreed between the Company and the Customer the Company shall use its best endeavours to ensure that the operative attends on the date & at the time agreed. However, the Company accepts no liability in respect of the non attendance or late attendance on site of the operative/engineer or for the late or non delivery of materials.
The Customer shall accept sole liability to discharge the Company’s account unless he/she discloses to the Company when initially instructing the Company to carry out the project that he/she is acting on behalf of a third party (including, but not limited to, a Limited Company or Partnership) and the name of the third party appears on the Company’s original written estimate or quotation.
The Company will guarantee all materials used and labour tasks performed for one year from project completion against defects or sub-standard workmanship, additional guarantees may be offered on a project by project basis with written customer acceptance if appropriate. Any faults arising within this time will be rectified free of charge. Project completion will be deemed as the final day working at site. The Customer accepts that if The Company is not notified in writing within 12 months of the completion date of any defects, The Company will not be liable for rectification of defects or workmanship. The Guarantee will become null & void if the work or materials supplied by the Company is:
1. subject to misuse or negligence
2. repaired, modified or tampered with by anyone other than a Company operative or engineer
The Company will accept no liability or guarantee suitability of, materials supplied by the Customer & will accept no liability for any consequential damage or fault.
The Customer may end the contract by sending The Company a written notice, if The Company:
1. does not carry out the tasks with reasonable skill, care and progress or stops the work before it is finished without reasonable cause
2. does not follow The Customers’ instructions without reasonable cause for 14 days after receiving written notice specifying the details of the instructions
3. goes into bankruptcy or liquidation